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How We Protect Your Privacy at www.rajabandot

When you open an account with us, your personal information—deposit details, account activity, payment methods like DANA, OVO, GoPay and QRIS—stays secure and separate from third parties.

Account encryptionLocal payment securityDirect support access
www.rajabandot How We Protect Your Privacy at www.rajabandot
REACH OUR TEAM

Privacy Questions – How to Contact Us

Live Chat Open your account and head to the support widget in the bottom right.
Email Support Send privacy inquiries to our support email address visible in the account settings.
Account Settings Log into your account, navigate to Settings, and select Privacy & Data.
DATA HANDLING STANDARDS

How We Secure Your Information

Encryption

All deposits via DANA, OVO, GoPay and QRIS are transmitted through encrypted channels. Your payment credentials never appear in plain text in our logs or email records.

Cookies & Tracking

We use session cookies to keep you logged in and functional cookies to remember your game history and payment preferences. No third-party ad trackers follow you outside www.rajabandot.

Account Verification

Before processing a withdrawal, we verify your identity against the account registration details you provided. This step protects your funds and prevents unauthorised access.

Data Retention

We keep your account records and transaction history for seven years to comply with local audit requirements. After that period, we delete personal identifiers while keeping anonymised transaction logs.

Staff Access Limits

Only support and compliance staff can access your account data, and only to resolve disputes or verify identity. Access is logged and reviewed monthly to catch unusual activity.

Request Your Data

Contact support with a data-access request. We'll provide a copy of everything we hold about you—personal details, deposit records, game history—within five business days.

Your Privacy Rights Explained

Only you, when logged in, and our support team when helping with account issues. We never share your details with game studios, advertising networks, or third-party services. Payment processors like DANA, OVO, GoPay and QRIS see only transaction amounts and your registered phone number.

We retain full transaction records—deposit date, amount, payment method, withdrawal requests—for seven years. After that, we delete personally identifiable fields but keep anonymised transaction summaries for regulatory compliance. You can download your history from account settings any time.

Yes. Contact support and request full account deletion. We remove your name, email, phone, and linked payment methods from active systems within 48 hours. Transaction records stay archived for seven years as required by local law, but stripped of personal identifiers.

No. Our cookies function only within the www.rajabandot domain to maintain your session and save preferences. We do not use third-party ad pixels or cross-site trackers. Once you leave our site, no cookie follows your browsing elsewhere.

Immediately contact our support team through live chat. We disable the linked payment method on your account, verify your identity, and help you add a new DANA, OVO, GoPay or QRIS number. We also flag the incident internally to check for unusual activity on your account.

No. Your account information stays within www.rajabandot systems. We do not sell, trade, or share your data with other gambling operators, brokers, or marketers. Where access or eligibility is discussed, they depend on local law.

Log into your account, go to Settings, and select Profile Information. You can update your phone number, email, and residential address. Changes take effect immediately. For payment-linked changes, contact support to verify before we update DANA, OVO, GoPay or QRIS details.