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How Your Account Works on www.rajabandot

When you open an account with us, you agree to follow the rules that keep the platform fair and secure for everyone.

Account registration and verificationDeposit and withdrawal termsGame play rules and fair use
www.rajabandot How Your Account Works on www.rajabandot
GET HELP WITH TERMS

Support Channels for Policy Questions

Live Chat Our support team in Surabaya is available 24/7 to answer questions about account rules…
Email Support Send detailed questions or account review requests to our support inbox.
Account Settings Review your account agreement and current terms any time under Settings > Legal in…
DATA AND SECURITY

How We Protect Your Account and Information

Account Security

We encrypt your login details and all payment data using industry-standard SSL protocols. Your password stays private, and we never share your account credentials with payment partners like DANA or OVO.

Data Retention

We keep your account information, deposit and withdrawal history, and game records for the duration your account is active, plus 2 years after closure for regulatory compliance and dispute resolution.

Cookies and Tracking

www.rajabandot uses cookies to remember your login, keep you logged in across sessions, and track your play history. You can disable cookies in your browser, but some lobby features may not work.

Third-Party Sharing

We share only essential payment data with DANA, OVO, GoPay and QRIS processors to complete your transactions. We do not sell your personal information to marketers or data brokers.

Account Access Requests

You can request a copy of all your account data, game history and personal information by emailing [email protected]. We provide downloadable records within 5 working days.

Update Your Details

Change your account name, email, phone number or bank details at any time from Settings > Profile. For security, some changes require email confirmation before taking effect.

Your Terms & Conditions Questions Answered

You must be of legal age where you live, provide accurate information during registration, keep your password confidential, and use your account only for personal play. You're responsible for all activity on your account and all deposits made via DANA, OVO, GoPay or QRIS under your name.

No. Opening multiple accounts with the same person or payment method violates our terms and may result in account suspension. If we detect duplicate accounts, all related accounts are closed and funds may be forfeited.

We may warn you, restrict your account temporarily, or close it permanently depending on the violation. Serious breaches — such as fraud, money laundering, or unfair play — result in immediate closure and forfeiture of any balance in your account.

Yes. Request closure through Settings > Account or email [email protected]. Your remaining balance is paid back to your original DANA, OVO, GoPay or QRIS account within 1–3 working days. Closed accounts cannot be reopened.

We update terms when necessary and notify you via email and an in-lobby alert at least 7 days before changes take effect. Continuing to use your account after the deadline means you accept the new terms.

Contact our support team with details of your concern. We aim to resolve disputes within 10 working days. If you're not satisfied, you can escalate to our compliance team at [email protected].

Deposit and withdrawal limits depend on your payment method and account history. Check Wallet > Limits in your account for current minimums and maximums. DANA and OVO may have their own daily caps that apply separately.